Privacy policy

Welcome to Crescent!

This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us, whether you're browsing our website or placing an order. By using our services, you agree to the practices described below.

1. Information We Collect

To make your experience with Crescent smooth and personalized, we collect a few types of information:

Personal Information

While shopping or signing up, you may share:

● Your name

● Email address

● Phone number

● Shipping and billing addresses

● Payment details (handled securely through third-party providers)

We use this information to complete your order and keep you updated.

Usage Data

We automatically collect data such as:

● IP address

● Browser type and version

● Pages visited and time spent on them

● Device type and operating system

This helps us improve your browsing experience and fix any technical issues.

Cookies & Tracking

To personalize your shopping journey, we use:

● Session Cookies to keep your cart and session active

● Preference Cookies to remember your language, size preferences, or settings

● Security Cookies to ensure safe interaction with our website

You can adjust your cookie settings in your browser at any time.

2. How We Use Your Information

We use the data we collect to:

● Process and deliver your orders

● Improve and personalize your shopping experience

● Communicate with you about new drops, order updates, or customer support

● Analyze trends and optimize website performance

● Detect and prevent fraudulent activity

3. Data Transfers

If you're shopping from outside Egypt, please note that your data may be transferred to and processed in Egypt, where Crescent is based. By using our services, you consent to this transfer and processing

4. Third-Party Services

We may work with trusted partners who help us run Crescent smoothly. These include:
• Payment processors
• Delivery and logistics providers
• Web analytics services like Google Analytics

These partners only access your data to fulfill specific tasks on our behalf and are not allowed to use it for anything else

Google Analytics
To learn more about how Google handles your data, visit Google's Privacy Policy

5. Data Security

We take your privacy seriously. While no method is 100 percent secure, we use reasonable administrative, technical, and physical safeguards to protect your data

6. Legal Disclosure

We may disclose your information if required to:
• Comply with legal obligations
• Protect Crescent’s rights or property
• Investigate fraud or misuse
• Ensure the safety of our customers and website visitors

7. Your Choices

• Email Preferences: You can opt out of promotional emails anytime by clicking “unsubscribe”
• Cookies: You can disable cookies in your browser settings, but this might affect how our site functions for you
• Data Access: Want to review or delete your information? Just send us a request at fhelal80@gmail.com

8. Changes to This Policy

We may update this policy from time to time. Any changes will be posted here, and if they're significant, we’ll notify you via email or on our website

We encourage you to review this page periodically